ArcSight remote management
Let us take on the burden of your ArcSight monitoring
Let us take over your ArcSight with our team of qualified experts
It is increasingly difficult end expensive to hire and retain expert ArcSight administrators. Many organisations find their SIEM systems lose efficiency over time as rules and use cases do not keep up with the latest threats and the number of false positive alerts becomes overwhelming.
We can help augment or take over your platform to provide administration, operations, and maintenance of ArcSight operated within a customer’s premise and even optimise it and improve detection capabilities. This service frees your team from all SIEM administration responsibilities including patching, upgrades and system tuning.
This works with either our SOC as a Service complete with the security professionals to act on your behalf against threats, or with the SIEM as a Service to make sense of the data and present you with an easy to read and understand dashboard.
Optionally, we can enhance your security with additional inputs such as endpoint protection or further device capability.
Operations and maintenance of your HP ArcSight installation
Our ArcSighnt management service focuses on providing qualified resources to provide competitive benefits over your internal management capability. Our goal is to provide customers with end-to-end administrative support for their ArcSight investment. Our service includes the following:
- Performance resource utilisation monitoring
- Capacity planning
- System upgrades
- License compliance management
- Patches, hot-fixes and updates for covered devices
- Assigned support liaison
- System monitoring and real-time event delivery
- Monitoring for warnings, parsing issues and errors
Customised content compatible with your environment
ArcSight provides rules, use cases, dashboards, and reports included as default content to address common security and control requirements. However, such default content needs to be tuned to meet the specific circumstances of each user. Moreover, new or customised content needs to be created to properly address an organisation’s IT security concerns and business problems.
Our management solution can include tuning and development of custom content. The process begins with a workshop that discovers, identifies and documents the business problems to be addressed. We then apply our work practices, templates and experience to develop the configuration, alerts and processes that work inside your business.
Peace of mind. Nill technology investment
Having your ArcSight managed by us can not only give you peace of mind, knowing that the experts are helping you, but also enable your business to operate and not be held back waiting for your people to arrive.
Not only is your ArcSight configured, maintained and operated, but the data is re-analysed into the SIEM-as-a-Service platform to offer a more complete dashboard for your ArcSight. This has a look and feel that you are used to, but has a much deeper analysis and intelligence analysis of the security of your devices and environments.
Remote management is a straight forward exercise
Taking over management of your devices and an easily followed/standardised process involving.
- Application and environment review with our security consultants
- ArcSight support review
- Integration into SIEM-as-a-Service
- Platform configuration for remote management
- System training and trial testing
- Ongoing platform updates.
An onsite security appliance/virtual server or equivalent remote access will be required in order to perform these tasks remotely from our SOC.
Keeping internal security teams up to date with the latest threats in the security landscape can be futile. The simple fact is that one single environment is not going to provide the experience of the hundredsn if not thousandsn of means of attack available to the cyber-criminals in a lifetime. It quite often takes the intelligence, knowledge and detailed study of a failure, to prepare against the next attack and that one failure could bring down your business.
Only in a multi-environment SOC, that monitosr many different platforms globally can a real experience be generated and maintained.
Making ArcSight work for you.
Efficient oOperations
Request our experts to perform changes with simple change order. With simple requests such as; ‘help me get our users access too….’ or detailed configuration or code. These are checked, logged and carried out per your requests.
24×7 Device Monitoring
24×7 device monitoring, will ensure that the device is up and working, operating efficiently and system and standard alerts are configured and acted on. This can be upgraded to a SOC-as-a-Servic which will capture the logs and security events from the device and pass them to our SIEM for action.
Eliminate dependency on your staff.
Firewalls, or next generation security devices don’t need to tier up expensive and experienced resources in your own business. Have all of the advantages of the protection and features these systems provide without the business overhead.
Regular device and policy updates
We will update your signatures and system to address the latest network-based threats. These are critical to stop zero-day threats against your business.
ArcSight is a valuable resource, when properly looked after
If your business has invested thousands installing ArcSight in the past then you can be assured that you have one of the best security log and correlation engine in the market today. But if your static screen is full of orange and red, and it’s like this every day, then it’s not going to be able to do its job. Get professional help now.